Q. What is a Poken?
A. Poken is not the replacement of the business card, but the evolution of the business card. A simple USB device that holds all your contact information and swaps it with other Poken owners, the Poken is the next generation of contact management. Great promotional items for trade shows, seminars and conventions, these Poken Pulses will not only make you memorable, but they'll allow you to "Poken" your customers right away: Connect and stay connected.

Q. Why use a Poken?
A. Because Poken is a simple solution to a complicated problem: how to keep track of all the email addresses, mobile phones, contact information and screen names of everyone you meet.

Q. How does Poken work?
A. Simple. Plug your Poken into your computer's USB port. Log into doyoupoken.com and set up your account, adding whatever contact information you like: photos, phones, emails, social networking accounts, the works. Tap pokens with someone else to trade information.

Q. Does a Poken work out of the box, or do I have to set it up first?
A. Pokens work out of the box. Simply remove it from its retail packaging, pull out the small plastic tab that protects the battery, and start Pokening. When you're done at your event or party, go home, plug your Poken into its USB port, set up your account. Once your information is filled in, it will automatically be sent to all the people you'd "Pokened" with.

Q. How does it avoid viruses?
A. If any Poken is ever hacked, which would require the hacker to completely rewrite the firmware on the device, any other Poken will not accept data from the hacked Poken. The transfer simply would not take place because any Poken will not read the data from a Poken that has been compromised. Secondly, the Poken data storage device is a read-only system. One cannot write files to the Poken. When two people exchange data, the Poken simply reads the ID of the other device; in other words the devices do not technically "send" to one another, but they "read" the data off of the other.

Q. How does it keep my information safe?
A. Your data is not stored on the Poken, but instead on the web site at doyoupoken.com. All that is stored on your Poken is an encrypted ID number. When you tap Pokens with another user, you simply swap that ID number.

Q. What if I lose my Poken?
A. Don't worry. Your data is safe. Simply log into your account at doyoupoken.com, and mark your Poken as lost. It becomes unusable to its new "owner" and you can also send them a personalized message with your address so they can send it back to you.

Q. How can I customize a Poken?
A. The body of your Poken can be printed on, and can have crystals or jewels adhered to it. Your contact information can house your photo, and you can customize the the background of your "digital id card" in order to brand yourself or your business.

Q. How does it keep track of my contacts?
A. Poken's contact database is dynamic. No more stale contacts from your desktop-bound address book. When people you've Pokened edit their account, those changes are reflected in yours. Because you've Pokened, you'll automatically have updates when they change their email, phone, skype, IM or screen names. Download vcards to your address books.

Q. I just tapped Pokens. How do I know it worked?
A. Pokens have a simple response system. Green means that you've successfully pokened. Red means you did not poken successfully, so try again. Orange means that you're running out of room (only four contacts left). Your Poken Spark can store up to 64 contacts, your Poken Pulse has an almost unlimited number.

Q. My Spark only holds 64 contacts?
A. Yes: 64 at a time. Once you plug your Poken into your computer, your contacts are downloaded and your counter is reset.

Q. What if I already know my friends' emails, screen names and profiles?
A. Even if you've already connected with someone, it's worth high-fouring your friends every time you hang out with them. You'll be able to view all your social interactions in a timeline.

Q. How much does a Poken cost?
A. Poken Sparks retail for $19.95, and Poken Pulses retail for $34.95.

Q. Where can I get a Poken?
A. You can buy Pokens online at PokenZoo.com or at the PokenZoo Amazon.com store at http://bit.ly/KaG46. You can also buy them at the PokenZoo Godaddy store at http://shops.godaddy.com/store/Poken-Zoo/ and at the PokenZoo Facebook Store at Facebook.com/pokenzoo

Q. How many models and lines are there?
A. Two lines. The Spark line is the character-based line that retails for $19.95. The Pulse line, made for the business executive, is the line that contains a 2 GB USB stick that houses the Poken contact sharing technology.

Q. Who uses Pokens?
A. Pokens are used by businesses, students, individuals and anyone else who needs an easy way to keep track of their contact information.

Q. Who has written about them?
A. Pokens have been featured in WSJ.com (Wall Street Journal), FoxNews.com, MarketWatch.com, the Vancouver Sun and many, many blogs and online-only publications.

Q. Who is PokenZoo?
A. North American Poken distributor since March of 2009. PokenZoo can help your group extend its brand. Customizable designs and web pages give your campaign legs that can't be matched. Poken: a useful tool embedded in your target's dally life, branded with your identity, that they depend on and show their friends.

Q. Can I brand this?
A. Yes. PokenZoo can help your group extend its brand. Customizable designs and web pages give your campaign legs that can't be matched. Poken: a useful tool embedded in your target's dally life, branded with your identity, that they depend on and show their friend

Q. How much does it cost to become a poken user?
A. The only cost to become a Poken user is the cost of the Poken itself. There are no hidden fees, monthly fees, or any fees of any kind?

Q. What if no one else has one?
A. No matter. The Spark line is attractive and unusual and a great icebreaker, so meeting new people comes naturally. The Pulse line has a 2GB USB drive in it, so it's a dual use device: if no one else has a Poken, you can at least use it to store files.

Q. What kind of battery does it take?
A. Pokens use a standard lithium CR132 battery available anywhere. Q. Where are Pokens manufactured? A. Pokens are manufactured in China.

Q. Where is the company HQ?
A. The company, Poken SA, is headquartered in Lusanne, Switzerland.

Q. Do I have to share all of my accounts? No. Just choose the accounts that you'd like to share. Change them when you want. You may want to share different accounts at a business convention than you would at a party. In fact, you can have several different profiles on your Poken and cycle through them by pressing the hand button. In effect, it's like having several different business cards with you.

Q. When can I buy one?
A. You can buy one right now. PokenZoo is fully stocked and ready to ship in the U.S.

Q. How much does a Poken cost?
A. When you buy a Poken from PokenZoo they cost $19.95. Shipping for Pokens is $4.95 for one to three Pokens, and is free for any order of four Pokens or more (at least until June 30, 2009). Bulk orders of Pokens are eligible for some discounts.

Q. How can I pay PokenZoo.com?
A. PokenZoo.com accepts payment via PayPal.com. You can either pay with your PayPal account, or with a credit card entered in their interface.

Q. Why does PokenZoo.com use PayPal?
A. We think PayPal has created the safest, easiest-to-use, and most cost effective platform for businesses and individuals to send and receive money. We have chosen to build our business on PayPal because PayPal offers the safest, easiest-to-use, and most cost-effective payment processing service. Along with the over 150 million users, we hope you can share our confidence as well. A few quick points about PayPal: * PayPal offers one of the safest platforms for online commerce, with fraud rates at a fraction of those of typical e-commerce offerings. * PayPal offers ease and flexibility; accepting all major credit cards (Visa, Mastercard, Discover, and American Express), as well as all major debit cards, electronic checks ("e-check" or ACH), and direct transfers. * PayPal completes over 2 million transactions per day with over 150 million accounts in 190 countries worldwide. * PayPal is processing over $150 million in payments per day and will transact over $60 billion in total payments in 2008 alone.

Q. Can I get a discount for bulk purchases?
A. Yes. Read our discount rates page: http://www.pokenzoo.com/poken/package-discounts, and then call or email us.